Relationship Between Citibank and Identity Theft
By: M B Beam.
The Relationship between Citibank and Identity Theft Measures
Identity theft is crime in which one person has fraudulently obtained another individual's personal information with the intent to steal from that victim. The information that can be obtained to allow access to another's various personal and financial accounts. Such information can be Social Security numbers, birthdates, address information, etc. Often, with this information, identity thieves can open new credit card accounts, access the victim's personal banking account, apply for a loan, etc.
Many financial institutions, including Citibank, are cracking down on identity theft. There are many protection techniques available to customers of Citibank and identity theft prevention services are top priority.
The relationship between Citibank and identity theft and the seriousness of this crime can be demonstrated through the measures that have been implemented. In addition, the customer services that are offered by Citibank and identity theft measures that they provide reflect the commitment they have to protect their customers from being victims of identity theft.
Citibank and Identity Theft Measures Offered
The options for the customers of Citibank and identity theft measures that are made available demonstrate the commitment that Citibank has towards its customers. One of those measures is for the customer to be the recipient of banking statements that can be viewed on line by accessing the Citibank web site.
The major benefit of this service provided by Citibank and identity theft measures that are provided is that the customer can opt out of receiving their bank statement via the U.S. mail. This minimizes the possibilities of personal banking information falling into the hands of those who take mail from individual mail boxes.
There is also a relationship between the credit card department at Citibank and identity theft protection. They have early fraud warning features in place, to protect the customer. So, if they suspect that a card has been used fraudulently, they will try to contact the customer, in order to verify the purchase. Therefore, Citibank customers will learn of any problem quickly, if their account shows unusual activity.
Additional Citibank And Identity Theft Measures
Whenever a credit card is issued or reissued at Citibank, it must be activated, in order to be used. To activate it, the customer has to use the home phone number associated with the account to call the number on the back of their Citibank card. Once Citibank verifies that the number used to call is indeed the number associated with the account, the card becomes active and available for use. That is one of the many other possibilities available at Citibank and identity theft devices, which they have been created to protect customers.
The relationship between Citibank and identity theft does not stop there either. In fact, Citibank has a specific e-mail address set up to handle fraud cases. So, if a customer should get an e-mail claiming to be from Citibank, they do not need to reply immediately. Instead, they can contact Citibank's fraud protection e-mail address to see if the e-mail was legitimate. So, as you can see, there are many options available to customers at Citibank and identity theft procedures in place for their protection.
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